eSIM is not working
Troubleshoot data roaming, APN, active line, and network selection step by step.
Find eSIMLast updated
2026-07-10
Troubleshoot data roaming, APN, active line, and network selection step by step.
Guide
eSIM is not working
Troubleshoot data roaming, APN, active line, and network selection step by step.
Short answer
Troubleshoot data roaming, APN, active line, and network selection step by step.
How to do it
Check that your phone supports eSIM, install the profile on Wi-Fi, and test mobile data when you arrive.
Next step
Continue to the right country page or a related guide when you need more context.
Is it safe to do this before departure?
Yes. Install the profile before departure, but wait to use the data line until the trip starts.
How do I choose the right eSIM for eSIM is not working?
Start with destination, trip length, and expected data use. Choose more data if you use maps, video, or hotspot often.
When should I install the eSIM?
Install on Wi-Fi before departure. Enable the data line when you are ready to use it on the trip.